Guaranteed Satisfaction
Satisfaction is the highest priority of The Baby Einstein Company. We are proud to guarantee all of our products. If you are not completely satisfied with your purchase, you may return it to us within 30 days of purchase, accompanied by the original receipt, for a prompt exchange or credit. Shipping fees will not be credited.

Send all returns and exchanges to:

The Baby Einstein Company
PO Box 25020
Glendale, CA 91221

If you have any questions, please contact Customer Service at 800-328-0885.

Defective Products
All defective products will be handled on an individual basis. If your customer receives a defective product, please have them contact our customer service at 800-328-0885 for further details.